Transaction Helpline

Privacy Policy

Last Updated: 14/01/2026

This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our content.


1. Information We Collect

We may collect the following information when you voluntarily submit it through our website:

  • Name

  • Email address

  • Phone number

  • General information related to a payment issue (if shared by you)

  • Messages or queries submitted via forms

We do not collect sensitive financial information such as bank login details, card numbers, PINs, or passwords.


2. How We Use Information

Information collected is used only for:

  • Responding to user queries

  • Providing general informational or guidance-related communication

  • Improving website content and user experience

We do not sell, rent, or trade personal information to third parties.


3. Data Protection

We use reasonable technical and administrative measures to safeguard user information.
However, no online platform is completely secure, and users share information at their own discretion.


4. Information Sharing

We may share information only if:

  • Required by law or legal process

  • Necessary to respond to a user request

We do not share user data with unauthorized parties.


5. Cookies

Our website may use cookies or similar tools to improve functionality and analyze website performance.
You can disable cookies in your browser settings if you prefer.


6. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those third-party websites.


7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.


8. Contact Information

For any privacy-related questions, you can contact us at:
📧 Email: support@transactionhelpline.online